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Knowledgebase : Koongo
You can check the Support and Updates products at Koongo store (https://store.koongo.com/support-updates.html [https://store.koongo.com/support-updates.html]).  One of the options is 12 month Support and Updates period which includes: - just 15.75e/mont...
Hello Jonathan, sure, we can set up Google channel as that servise was part of your order 1100002718. But first I need to aks couple of questions: 1) what kind of products do you want to export? all? if configurable parent or child products? 2) what a...
Hello, thanks for your email.  Please let me know if you have any questions.
Hello, we would like to inform you that requested feed layout or taxonomy has been updated according to provided feedback. Please update your feed and taxonomy list according to instructions here: https://docs.koongo [https://docs.nostresscommerce.com...
Hello, yes, that's possible. Send us following information: 1) Order ID 2) Server ID of your test environment: https://docs.koongo.com/display/KoongoConnector/Activation#Activation-FindyourServerID 3) Country Collection you want to assign...
Hello, I see you have tried to install our Koongo App for SEOshop and I see you might have some troubles? If yes, just let me know so I can help you with the app installation process. Kind regards, Tomas Kucera
Hello Rik, your current license key has been removed and you can generate a new one, as described here: https://docs.koongo.com/display/KoongoConnector/Activation Kind regards, Tomas Kucera
Hello Sandy, I have removed your license key from our DB and thus you can generate a new one. See instructions here: https://docs.koongo.com/display/KoongoConnector/Activation Kind regards, Tomas Kucera ======================= Koongo team takes par...
Hello , thanks for your email. Based on the license agreement the license transfer is possible within 30 days after the purchase - https://docs.koongo.com/display/koongo/License+Conditions#LicenseConditions-5.4Transfer [https://docs.koongo.com/display/ko...
I'd like to ask you if you can give us a Koongo Connector review at https://www.magentocommerce.com/magento-connect/data-feed-management-tool-koongo-connector.html Thanks. Just let me know in case you have any questions.
Hello, with Koongo Connector it is super easy to set up the rules for parent-child product attributes export. Please see How-To article here: https://docs.koongo.com/display/KoongoConnector/Export+of+child+products+with+parent+attribute+values [1...
Hello Miinto, my name is Tomas and I am CEO of NoStress Commerce and recently I was in contact with Andres Avrik from your integration team. We have just added full support for Miinto feed (including category trees) into our Koongo servise. My company...
Hello Tjalling, recently we have received your order of Koongo Connector for Magento. Thanks for your interest. However, we have not received your payment yet. Please feel free to contact me, I woul be glad to help you order payment. You can reach me al...
Hello Mark, if you can install everythink on your own then I ecourage you to order the connector only: https://store.koongo.com/koongo-connector-for-magento.html The license for 85 Euro (excl VAT) is bundled with one moth of Support & Updates period....
Hello Martin, we have just received your registration for Fruugo Connector for Magento. My names is Tomas and I would be glad to help you with connector installation and setup. Just let me know plese if you need something. Tomas S pozdravy, Tomáš ...
If you like Koongo Shopify app please consider to give us a review at https://apps.shopify.com/koongo.
Hello Jean, thanks a lot for your partner program overview. However, I am afraid that this is something we are not looking for. We are not interested in re-selling your modules. Thats something we did in the past but right now we are focusing on our spi...
Hello Niccolò, thanks for your order of extended Support & Updates period. I would like to inform that the support period for license key 326286d2c8a335afafadf1edfe86c971 has been extended. If you wish to upgrade your connector, please follow instruct...
Hello, we have noticed that you might have some problems with koongo connector trial activation. May we help? Kind regards, Tomas Kucera
Hello Frank, thanks a lot for reporting this issue. However, in order to provide you with fast and effective support, you need to submit your support request through Koongo Support Desk, as described here: https://store.koongo.com/support-and-contact.h...
Hello, I have noticed you have installed our Koongo App for SEOshop. Thanks a lot for your interest. I see you have created 11 channels, great! In the next step you need to submit all the 11 channel files to given channel authorities. How do you lik...